Management Mastery

Effective Communication: Quantity & Timing


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We have discussed in previous episodes the importance of content and presentation in being an effective communicator.  In effective communication, how much you say – that is the quantity of your communication and when you say it – that is the timing of your communication – can, at times, be as, if not more important than the content of what you are trying to communicate.

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Management MasteryBy Fred Ball & Rick Kendall