Have you ever had a moment where you had to engage in conflict but didn’t know how? Maybe the person you have to engage with is someone you care about like your spouse, a family member or a close friend. Maybe it’s a person you don’t have a close relationship with, but you see them on a consistent basis such as: a co-worker, your boss or your neighbor. Conflict management is hard, but it can be done.

In this session, I talk about expectation management:
1.     Conscious
2.     Realistic
3.     Spoken
4.     Agreed

…and four things every person should consider before engaging in effective conflict management:
1.     Time
2.     Place
3.     Way
4.     Intent 

To grow in this area, here are more resources for you!

·      The Emotionally Healthy Leader Podcast by Pete Scazzero: Why Clarifying Expectations Will Save Your Life and Leadership - https://podcasts.apple.com/us/podcast/the-emotionally-healthy-leader-podcast/id1064966935?i=1000471364583
·      At the Table with Patrick Lencioni: Be a jerk - https://podcasts.apple.com/us/podcast/be-a-jerk/id1474171732?i=1000512442744
·      Book Recommendation: “The Peacemaker” by Ken Sande available for FREE on Hoopla (with a Library Card) https://www.hoopladigital.com/title/13340653
·      Book Recommendation: Fierce Conversations by Susan Scott available on Amazon at https://www.amazon.com/Fierce-Conversations-Achieving-Success-Conversation/dp/0425193373/ref=sr_1_1?dchild=1&keywords=fierce+conversation&qid=1623949053&sr=8-1

Want to chat? Let’s Talk! You can find me at:
·      Instagram: @markkbenton2 https://www.instagram.com/markkbenton2/
·      Facebook: Mark K. Benton II https://www.facebook.com/mkbenton2
·      Website: https://www.markkbentonii.com 

And if you’re enjoying this podcast, please leave me a review on Apple Podcast or on my Website. I’d be so grateful and appreciative of you!