Evaluating outcomes and providing feedback

Want to share feedback about the podcast? It would be much appreciated. 3 min survey here:

Once delegated work has been delivered back to you, you’ll want to set aside enough time to review it thoroughly and offer feedback to the person who delivered it.

Compare their work to the desired outcomes that you mutually agreed when you delegated the task. Success should be measured on as consistent and objective basis as possible to maintain a feeling of fairness and trust between you.

Once you’ve done this, you’ll want to provide them feedback on whether their work falls below, meets, or exceeds objectives.

If the work falls below the desired outcome, be clear on why the work doesn’t meet the objectives and the reason for proposing any suggested changes.

If their work meets or exceeds the desired outcome, tell them this. Feedback should always involve recognition of success. You can opt to praise them which should help build their self-confidence and motivation, improving their experience, your relationship and making it easier to delegate to them in future.

However, it would be worth going beyond just praise of their success and additionally provide them with detailed feedback on how they’ve leveraged and developed their strengths.

Your activity for today is to review any delegated work that’s been returned to you recently and determine what feedback you should share. If you need help developing your feedback, consider listening to the BOSSIT series on “Sharing Valued Feedback”.