A strong leasing agent quit without warning—and it didn’t have to end that way. In this episode of Multifamily Brick by Brick, Rupert Ortiz breaks down how effective one-on-one meetings can transform your leadership style, boost team morale, and reduce turnover. Learn why these check-ins matter, how to structure them for impact, and what it means to lead with presence—not just performance metrics. Plus, get one actionable step to start building a stronger, more connected team this week.

Brick by Brick with Rupert Ortiz is the must-listen podcast for multifamily professionals who want to lead smarter, lease stronger, and build thriving apartment communities. Each weekly solo episode dives into one key topic—from preleasing tactics and resident renewals to vendor strategies and burnout recovery—broken into four signature segments: Foundation, Blueprint Breakdown, The Reset, and Lay Your Brick.

Hosted by multifamily leader and podcast creator Rupert Ortiz, this show blends field-tested strategy with human-centered insight to help you and your team grow—one brick at a time.

New episodes drop every week. Subscribe, reset, and let’s build better together.