To understand something is to have an in-depth knowledge of its workings and mode of function.

So, it’s inherently a failure if business owners don’t understand their businesses: How to make it grow? How can they identify problems and inhibitors? 

That’s why on today’s episode of the Process Breakdown Podcast, host Dr. Jeremy Weisz visits with Theresa Baretta, CEO of Loop Link, an operations managing coach-sulting company, who specializes in improving clients’ experiences. 

They discuss effective ways to optimize business, fill in gaps that waste time and money, and essentially fine-condition companies’ modes of function. She tells stories of the companies she’s worked with and gives examples of how she has helped each one optimize and scale.

Listen to this interview

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Key Resource List

* SweetProcess.com* Looplinkinc.com 

Show Notes

0:06 – Introduction

0:40 – Dr. Weisz names some of the past guests that have been on the podcast, like David Allen and Michael Gerber.

0:48 – Dr. Weisz shares the best solution that makes documenting standard operating procedures drop-dead easy, highlighting a 14-day free trial. No credit card required.

1:39 – Dr. Weisz introduces today’s guest, Theresa Baretta, CEO of Loop Link, and names some of her achievements.

2:50 – Ms. Baretta describes what it was like working at her parent’s restaurant at an early age, and how she tried to fix some of the issues they were having.

5:00 – The guest talks about some of the problems they had at the restaurant that caused them to lose customers, from late service times to sending wrong orders, and so on.

6:07 – Ms. Baretta recalls looking back at restaurants she enjoyed, and how she took inspiration from them by going out for dinner to the same restaurant every night for seven days in a row and just observing to improve her family restaurant.

7:37 – The guest speaker talks about the processes and steps she put in place to turn things around in her family’s business, from sorting the attending system, to optimizing cooking and dishwashing processes in the kitchen.

10:03 – The guest gives fascinating insight into how she went from helping her family’s restaurant to helping other businesses.

12:31 – The guest speaker explains how she’s able to convince the CEO of companies to let her implement her ideas to help their businesses.

14:36 – Ms. Baretta explains the concept of risk management.

14:58 – Ms. Baretta explains how she gets companies to implement her processes and use them properly by telling jokes about the amount of money she could actually help them make, but at the same time,