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Effectively Managing 'End of Life' Transitions
Guest 1: Bill Chapman
Title : VP of IT, Arrow Electronics
Whether it’s hardware, software or a toaster, planning for when a product should go through End of Life can be a risky and grueling journey if not handled properly. From when to announce a product’s EOL to addressing existing customer needs and wrangling the decisions and needs of supply chain, marketing or even PR, a product’s EOL demands a lot of moving parts. The way a CIO handles this transition could be expensive and risk a company’s goodwill. What are some of the biggest challenges organizations are facing with EOL transitions, and how can they make it a cost effective process?
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Guest 1: Bill Chapman
Title : VP of IT, Arrow Electronics
Whether it’s hardware, software or a toaster, planning for when a product should go through End of Life can be a risky and grueling journey if not handled properly. From when to announce a product’s EOL to addressing existing customer needs and wrangling the decisions and needs of supply chain, marketing or even PR, a product’s EOL demands a lot of moving parts. The way a CIO handles this transition could be expensive and risk a company’s goodwill. What are some of the biggest challenges organizations are facing with EOL transitions, and how can they make it a cost effective process?