A Server's Journey

Egency: Karen Millsap on Empathy in the Workplace


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How will you let your tragedies define you? Unquestionably, Karen Millsap let her story pave a path of greatness. After her husband was tragically and unexpectedly murdered, Millsap decided she would become a stronger individual from it. As the current CEO and founder of Egency, a”people-first” organization, Millsap believes that sharing her habit and lifestyle changes during her time of grief helps others manage their healing. Furthermore, Millsap demonstrates the exact kind of servant leadership we love: a true zeal for compassion, empathy, and taking care of your people personally and professionally.

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A Server's JourneyBy Rocky DeStefano

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