How often do we look at the actions, thoughts and feelings of learners over time to better understand what they experience? In this episode I interview Jim Kalbach, about diagramming to understand experience.
...more
View all episodesBy Connie Malamed: Helps people build stand-out careers in learning design.
4.9
6868 ratings
ELC 033: Mapping Experiences To Improve Design
How often do we look at the actions, thoughts and feelings of learners over time to better understand what they experience? In this episode I interview Jim Kalbach, about diagramming to understand experience.