Culture problems rarely arrive all at once. More often, they begin with a missed conversation, an unspoken concern or feedback that is delayed until it's too late.
In this episode, Liane O'Leary, HR Manager at Colliers, and Bernadette Morrissey MSCSI MRICS, Capital Works Project Manager at SETU, join Patrick King to explore how managers can create environments where people feel comfortable speaking up. Together, they discuss feedback, psychological safety and the consequences of allowing small issues to go unaddressed, before sharing practical approaches to addressing concerns early and building trust within teams.
Drawing on real workplace scenarios and management experiences, the conversation examines how small silences can grow into larger team and performance challenges, and what managers can do to prevent them.