As service providers, we want to ensure that our service is delivered in a way that has our clients coming back for more. We want them to feel like they have had the best experience possible and become our raving fans.

Too many business owners spend a great deal of time, money and energy on getting customers through the door but sadly don’t put as much effort into keeping them.

So today I am sharing some tips for how you can make sure your customer journey is truly representative of you and your business and where you could make some small changes to really elevate their experience.

Michelle Broadbent

Connect with me via email at [email protected]

Follow @michbroadbent on Instagram

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