From our latest event, Elevating Collections 2025, watch Ian Parry, CEO & Founder of Future Leaders and CEO of Mangrove Energy, bring his expertise with a brand-new Industry Temperature Check session. This dynamic, Q&A-style discussion delivered real-time insights into the key challenges and opportunities shaping the future of credit and collections. Using exclusive pre-event surveys, live Slido polls, and expert video insights, Ian explored what’s driving change, what needs to improve right now, and where future investment should be directed. Importantly, this session laid out the foundation for the first-ever coeo Industry Report, ensuring that the voices of industry leaders are heard and used to shape future strategies.