This is HCD is brought to you by Humana DesignHello! In this episode, we spoke with Elizabeth Pek, Director of Experience Design at BT Financial Group, about what she believes makes a good designer. This episode is jam-packed with information for both Designers and Design Managers alike.

This episode was hosted by Adrienne Tan and Mark Catanzariti.



Read the transcript at thisisHCD.com




Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links



Help the podcast grow by reviewing it on iTunes


TIHCD is brought to you by Humana Design

This is HCD is brought to you by Humana DesignHello! In this episode, we spoke with Elizabeth Pek, Director of Experience Design at BT Financial Group, about what she believes makes a good designer. This episode is jam-packed with information for both Designers and Design Managers alike. This episode was hosted by Adrienne Tan and Mark Catanzariti. Read the transcript at thisisHCD.com Join the This is HCD Newsletter and receive a fortnightly email with interesting design related and industry links Help the podcast grow by reviewing it on iTunes TIHCD is brought to you by Humana Design

This is HCD is brought to you by Humana DesignHello! In this episode, we spoke with Elizabeth Pek, Director of Experience Design at BT Financial Group, about what she believes makes a good designer. This episode is jam-packed with information for both Designers and Design Managers alike.

This episode was hosted by Adrienne Tan and Mark Catanzariti.



Read the transcript at thisisHCD.com




Join the This is HCD Newsletter&nbsp;and receive a fortnightly email with interesting design related and industry links



Help the podcast grow by&nbsp;reviewing it on iTunes


TIHCD is brought to you by Humana Design

Elizabeth Pek - 'What makes a good designer?'

Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. 

Hosted by Gerry Scullion, with over 1-million downloads worldwide.

Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life.

Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change.

Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

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Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

Welcome to This is HCD – Human-Centered Design, UX &amp; Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. 

Hosted by Gerry Scullion, with over 1-million downloads worldwide.

Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life.

Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change.

Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.

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