ITSM Podcast covering Latest Solutions & Best Practices

Email Summaries


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DISCLAIMER: Not endorsed by, affiliated with, or sponsored by Ivanti, ServiceNow, Remedy, Infor, or Sage. Any use of the software product names is descriptive of product experience/skillset or used to review the ITSM and CRM products.


It is no secret that I strongly believe Email is a productivity tool from the last century and recommend against enabling one-off email notifications unless absolutely necessary.  A much better way and extremely advanced configuration is to create email summaries.

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ITSM Podcast covering Latest Solutions & Best PracticesBy Gregor Anton, Freelance Consultant with 100+ ITSM/ITAM/CRM Implementations