Businesses across the world are turning to automation to drive efficiency and simplicity. But for many, automation doesn't work as quickly or seamlessly as they'd like. In most cases, that's because leaders are thinking of operations from an operations and infrastructure perspective. There's a third equally critical component — automated platforms — that must be considered.

Join WWT Senior Practice Manager for Automation Phillip Palmer as he discusses how automated platforms relate to other core areas of automation, such as infrastructure and operations. Phillip also talks about the teams and roles that stand to be most impacted by automation initiatives and how organizations can work toward automation unlocking a self-service model moving forward.