On this episode of The Association Podcast, we welcome Jessica Irizarry, Component Relations Director at Shriners International, for an insightful discussion about association management and member engagement. Jessica shares her journey into the association sector, highlighting the importance of adaptability, volunteer management, and the evolving concept of 'components' in associations. The discussion explores the challenges and strategies for engaging multi-generational members, the role of technology in creating impactful work environments, and the importance of recognizing member contributions. Jessica also offers perspectives on giving constructive feedback, leveraging personal interests for better work-life balance, and staying intentional about recognizing and valuing volunteer efforts.