Leadership in turbulent times, navigating a complex industry and taking care of employees and customers 

John Mangelaars is chief executive officer at Skyscanner. Headquartered in Edinburgh, Scotland, Skyscanner is a travel search engine which sees near 100 million visits per month. At Microsoft, John spent time as general manager of the Netherlands and led advertising and online in Microsoft Europe. After 23 years at the company, John left to become CEO of Travix International and then joined Skyscanner in 2021 — mid pandemic.  In this episode of our Beyond the Blue Badge podcast, John sits down with host Peter Proud to discuss leadership during crisis, the importance of taking care of people and customers and why he never lets himself get too comfortable.