In this episode we'll hear from Michael Noonan, about how Capita embarked on their digital transformation journey.

I'll be asking Michael about Capita's digital transformation journey, how the company adopted the platform in such a short period of time, and some of his top tips for a successful implementation.

Subscribe to the ServiceNow EMEA Podcast for more insight and interviews from ServiceNow - making the World Of Work, Work Better For People.

See omnystudio.com/listener for privacy information.