We welcome James Pratta to the CarePOD community to discuss the dos and don'ts of care in the Emergency Department. How to understand the family role when advocating for your loved one in case of an Emergency and managing expectations between the clinician and community. James Pratta brings two decades of knowledge as an Emergency Department Lead Physician Assistant to our discussion. He holds an additional Masters of Health Science and a background as an Occupational Therapist prior to his career as a Physician Assistant.