Have you ever dealt with a client, prospect, or perhaps an internal event that caused harm to your business or others?  If so I am sure you can relate to feelings of shame, and embarrassment and I am sure many sleepless nights as you work to recover as quickly as possible.  I sit down with Miles Jobgen of CompTIA and Robert Cioffi of Progressive Computing to talk through a real-world experience and how the CompTIA Emergency Response Team came to be.  The Genesis of ensuring that a business doesn't have to navigate an emergency alone.  To have a team come alongside you at no cost to your business.  Volunteers who want to help you!