In this episode of the XI Café Podcast, we’re talking to Customer Insights Specialist at <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.nzpost.co.nz">New Zealand Post</a> —Tessa Hoffman. In this episode, we delve into Tessa’s journey from research beginnings agency-side to her pivotal role at NZ Post. Tessa also discusses her recent Rising Star of the Year nomination and a few insights projects she’s been working on.

In this episode of the XI Café Podcast, we’re talking to Customer Insights Specialist at New Zealand Post —Tessa Hoffman. In this episode, we delve into Tessa’s journey from research beginnings agency-side to her pivotal role at NZ Post. Tessa also discusses her recent Rising Star of the Year nomination and a few insights projects she’s been working on.

In this episode of the XI Café Podcast, we’re talking to Customer Insights Specialist at <a href="https://www.nzpost.co.nz" rel="noopener noreferrer">New Zealand Post</a> —Tessa Hoffman. In this episode, we delve into Tessa’s journey from research beginnings agency-side to her pivotal role at NZ Post. Tessa also discusses her recent Rising Star of the Year nomination and a few insights projects she’s been working on.

Emerging Insights: A Conversation with Rising Star Nominee Tessa Hoffman from NZ Post

Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by <a target="_blank" rel="noopener noreferrer nofollow" href="https://inmoment.com">InMoment</a>. InMoment is trailblazing the customer experience (CX) industry with <a target="_blank" rel="noopener noreferrer nofollow" href="https://inmoment.com/xi-terms/integrated-cx/?regional_redirect=1">Integrated CX</a>—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

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Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by InMoment. InMoment is trailblazing the customer experience (CX) industry with Integrated CX—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

Welcome to XI Café Podcast—the Experience Improvement podcast brought to you by <a href="https://inmoment.com" rel="noopener noreferrer">InMoment</a>. InMoment is trailblazing the customer experience (CX) industry with <a href="https://inmoment.com/xi-terms/integrated-cx/?regional_redirect=1" rel="noopener noreferrer">Integrated CX</a>—the practice of gathering data from customers, prospects, and non-buyers to create actionable insights that drive business outcomes. Join us as we dive into the brightest minds in the customer and employee experience industry to hear their stories, learn new ways of overcoming common CX challenges, and discover the latest industry trends.

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Emerging Insights: A Conversation with Rising Star Nominee Tessa Hoffman from NZ Post

Emerging Insights: A Conversation with Rising Star Nominee Tessa Hoffman from NZ Post