Health and human service organizations are confronted with the challenge of maintaining and improving care coordination, clinician satisfaction, and client outcomes with shrinking resources. Faced with staff shortages and an increase in demand for services, organizations are looking for ways to help clinicians do their job better, quicker, and easier, as well as improve the efficacy of their work.

In this episode, hear from executives of two of the largest and most complex providers in the country, Chief Information Officer of Institute for Community Living, Hao Wang, and Uday Madasu, Chief Administration Officer of Jewish Board of Family and Children’s Services, how emerging technologies, like artificial intelligence, have the power to simultaneously transform the client and staff experience, making their lives easier and enabling better outcomes.

Listen as we discuss:

• How the power of artificial intelligence, machine learning, and natural language processing are being leveraged by providers to drive efficiency, boost staff retention and recruitment, and improve care delivery.
• How advanced technology is making strides in population health, workforce management, consumer engagement, and data analytics
• Technology in the emerging stage that will play a large role in the future of care.

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