The past couple of years, there have been many innovative technologies that provide portfolio-wide management, enable better collaboration between end customers and service providers. Now the pandemic has brought out many emerging trends with respect to service delivery.In this episode of ‘Breakfast Bytes’, sponsored by Facilio, CM today talks to Abdulla Al-Wahedi – CEO of Khidmah, who gives an insight into some of these emerging trends and the unique ways in whichKhidmah supports quality customer experiences.