Lisa Dinhofer, MA, CT, known as “The Crisis Tamer’, works with subject matter and circumstances most people turn away from. She mentors companies past traumatic and destabilizing events, workplace abuse and crisis communications to regain stability, establish a new normal and build resilience. Lisa was an employee at the World Trade Center during the 1993 bombing and was still working in NYC during 9/11. She draws from those first hand experiences of workplace trauma and lessons learned from other workplace tragedies.

Lisa is a certified Thanatologist with a sub-specialty in trauma, trained counselor, trained mediator, and a crisis communication specialist with 18+ years of professional experience training, consulting, coaching, debriefing and public speaking. Lisa works with a diverse client base within both for-profit and non-profit organizations. She currently serves as a designated coach for an on-line community based in the UK for people struggling with addiction and is a credentialed provider with an EAP.

Lisa’s areas of expertise include: unexpected/traumatic disruption | active shooter and employee violence | COVID-19 issues | addiction issues | workplace grief from death and non-death losses | trust building, Target and ‘Upstander’ training following bullying and sexual harassment | burnout and resilience building | mergers & RIF aftermath issues | scandal | employee termination and other difficult conversations.

She served as an Adjunct Instructor in the Graduate Thanatology program at Hood College, Frederick Maryland and is President of Koden Consulting Services.

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