It's easy to underestimate just how powerful emotional intelligence can be, especially when you're managing a business, leading a team, or simply trying to keep it all together. But what if mastering your emotions was the key to transforming frustration into growth, and conflict into clarity?

In this episode, we talk about what emotional intelligence really means and why it's one of the most underrated leadership tools in the trades. You'll hear a real story of what happens when emotions start to take over, and how a moment of self-awareness changed the course of an entire situation. It's not about pretending you don't feel things. It's about learning how to feel without letting those emotions take the wheel.

This conversation is for anyone who's ever fired off a text too quickly or let stress get the better of them. You'll walk away with four practical steps to help you slow down, stay grounded, and lead from a place of confidence and calm.

Episode Highlights:

[01:24] Emotional intelligence is really your superpower. It's something that separates average leaders from great leaders.

[02:01] Proverbs 14:1 "Every wise woman builds her house, but a foolish one tears it down with her own hands."

[02:39] Emotional intelligence is the ability to recognize, understand and express your own emotions, while also being able to understand and influence the emotions of others.

[03:18] We can prove stereotypes wrong by being emotionally grounded, calm, and clear.

[04:18] An example of when I was frustrated. Then I remembered that great leaders respond. They don't react. Detach and take a step back to see the whole picture.

[07:26] Later that day, I called the customer and made an appointment to make the situation right,

[07:51] I'm going to share four things you can do to respond and not react.

[08:01] 1. Feel the emotion in your own space.

[08:44] 2. Slow down. Pause. Take a breath.

[09:13] 3. Detach emotionally.

[09:55] 4. Get curious and ask questions.

[10:39] Challenge of the week: Ask yourself, "How am I building or tearing down today with my emotions, words or my actions?"

[10:54] Great leaders master emotional intelligence and learn to respond not react.

Resources & Links Related to this Episode

● Pure Plumbing & Air

● Pure Plumbing & Air Facebook

● Alexis Aranda Instagram

● Extreme Ownership