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In this episode I interview Marieke Jonkman, emotional intelligence expert and we discuss:

- What is emotional intelligence

- How EI can improve an MSLs ability to improve patient outcomes

- How high EI could help an MSL navigate a KOL meeting that does not go as planned?

- How self-reflection can be used as a tool to increase EI for MSLs and specific questions MSLs could ask themselves post KOL interactions/every day/every week?