Among all the positive traits effective leaders bring to the workplace, research has revealed that our emotional intelligence (EI) is more reliable in predicting overall success than our intelligence quotient (IQ). It is a critical ability when it comes to interpersonal communication and it is a hot topic not only in psychology but in the business world as well.

If you’ve heard a lot about emotional intelligence but you’re not sure what the hype is, or if you know what it is but doesn’t see how it really applies in the workplace, you’ve come to the right place. Tune in to this episode to find out why emotional intelligence is such a valued workplace skill now!

In this episode, we have the owner of Caroline Dawson International, Caroline Josephine Dawson, with us to share more on the topic! She is an MBTI®, DISC Accredited Administrator, Enneagram, and Lumina Spark/Emotion practitioner and has administered the tools to top-level managers and supervisors on managing their leadership styles and team members!