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Emotional Intelligence is the Key to Selling: Interview with Alison J Coates on Emotional Intelligence, Business Development and Self Awareness
Today Gary is delighted to be joined by Alison J Coates, founder member of Re\vo, she is a GENOS certified Emotional Intelligence Practitioner and Life Coach, holding a MA in Industrial Psychology. Alison has 25 years of experience in business change management consultancy and project management, which contributes to Re\vo's mission to collaborate with and build teams of professionals that use outcomes-driven methods of coaching and learning to create impactful results and inspire sustainable progress.
Throughout the episode, Gary and Alison explore the world of emotional intelligence and the impact it has on business development, sales and training.
KEY TAKEAWAYS
- Alison runs a suite of different programmes to assess and help businesses and their employees with emotional intelligence. After assessing clients/employees they then offer coaching, both one on one and in group settings and training.
- The clients and people Gary works with generally have a skill based profession and mindset. As they have progressed in their careers they have then had to try and learn how to sell to work with clients and it is this that can often be overwhelming and scary. Alison believes having the confidence to make intelligent emotional decisions, especially considering other peoples perspectives, can help with this overwhelm.
- Somebody who is good at selling is usually just someone who is good at listening. It doesn't matter your background or skills, if you can listen and build relationships then you can sell.
- Listening is a skill that can be learnt and can be improved and perfected. There are varying ways to do this, Alison's favourite way is to recognise and own our own distractions, one way to do this is to try and to maintain eye contact when the other person is speaking.
- Having an awareness of self is the first building block to emotional intelligence.
- There is a common myth that to be a good salesperson you need to be an extrovert. This is simply not the case. Often introverts have a high level of authenticity and emotional intelligence – both great skills for selling.
BEST MOMENTS
“When we understand that our emotions drive our decisions and our performance we can reverse engineer them to really start to appreciate how important emotions are in any decision-making process”
“Asking a good question demonstrates your level of credibility”
“Trust builds from vulnerability”
VALUABLE RESOURCES
www.revoconsultant.com
https://questas.co.uk/six-ways-to-use-eq-or-emotional-intelligence-to-win-more-work/
ABOUT THE HOST
Gary Williams has been in sales and marketing his entire career. The past 10 years have been dedicated to helping technically minded non-salespeople become skilled and confident in selling themselves and their services.
ABOUT THE GUEST
Alison Coates - Emotional Intelligence expert
[email protected]
www.revoconsultant.com
CONTACT METHOD
http://linkedin.com/in/garyquestas
https://www.questas.co.uk
Instagram: @bdcoachinghub
Not everyone is a natural salesperson, Find out more on how to improve your sales HERE: https://www.thequestasacademy.com/
This show was brought to you by Progressive Media
Hosted on Acast. See acast.com/privacy for more information.
View all episodes
By Gary WilliamsToday Gary is delighted to be joined by Alison J Coates, founder member of Re\vo, she is a GENOS certified Emotional Intelligence Practitioner and Life Coach, holding a MA in Industrial Psychology. Alison has 25 years of experience in business change management consultancy and project management, which contributes to Re\vo's mission to collaborate with and build teams of professionals that use outcomes-driven methods of coaching and learning to create impactful results and inspire sustainable progress.
Throughout the episode, Gary and Alison explore the world of emotional intelligence and the impact it has on business development, sales and training.
KEY TAKEAWAYS
- Alison runs a suite of different programmes to assess and help businesses and their employees with emotional intelligence. After assessing clients/employees they then offer coaching, both one on one and in group settings and training.
- The clients and people Gary works with generally have a skill based profession and mindset. As they have progressed in their careers they have then had to try and learn how to sell to work with clients and it is this that can often be overwhelming and scary. Alison believes having the confidence to make intelligent emotional decisions, especially considering other peoples perspectives, can help with this overwhelm.
- Somebody who is good at selling is usually just someone who is good at listening. It doesn't matter your background or skills, if you can listen and build relationships then you can sell.
- Listening is a skill that can be learnt and can be improved and perfected. There are varying ways to do this, Alison's favourite way is to recognise and own our own distractions, one way to do this is to try and to maintain eye contact when the other person is speaking.
- Having an awareness of self is the first building block to emotional intelligence.
- There is a common myth that to be a good salesperson you need to be an extrovert. This is simply not the case. Often introverts have a high level of authenticity and emotional intelligence – both great skills for selling.
BEST MOMENTS
“When we understand that our emotions drive our decisions and our performance we can reverse engineer them to really start to appreciate how important emotions are in any decision-making process”
“Asking a good question demonstrates your level of credibility”
“Trust builds from vulnerability”
VALUABLE RESOURCES
www.revoconsultant.com
https://questas.co.uk/six-ways-to-use-eq-or-emotional-intelligence-to-win-more-work/
ABOUT THE HOST
Gary Williams has been in sales and marketing his entire career. The past 10 years have been dedicated to helping technically minded non-salespeople become skilled and confident in selling themselves and their services.
ABOUT THE GUEST
Alison Coates - Emotional Intelligence expert
[email protected]
www.revoconsultant.com
CONTACT METHOD
http://linkedin.com/in/garyquestas
https://www.questas.co.uk
Instagram: @bdcoachinghub
Not everyone is a natural salesperson, Find out more on how to improve your sales HERE: https://www.thequestasacademy.com/
This show was brought to you by Progressive Media
Hosted on Acast. See acast.com/privacy for more information.