About Our Guest:

In this episode, we are introduced to Starlet, an entrepreneur with a passion for data analytics and customer journeys. Her expertise lies in making complex numbers accessible and engaging. Starlet has an enviable ability to bridge the gap between data and creativity, ensuring that every customer touchpoint with a brand is optimized. She hails from Indonesia with Chinese descent, carrying rich cultural heritage spanning seven generations. When not deep-diving into data, Starlet enjoys spending time in her backyard taking care of her avocado tree and biking around the neighborhood with her children.

Episode Summary:

In this invigorating episode of "You Can Sit With Us," host Lexi B welcomes Starlet, an entrepreneur whose superpower is translating data into creative strategies. Listeners are treated to an insightful conversation that traverses the importance of emotional intelligence (EQ) in the workplace and the journey of an immigrant entrepreneur. Starlet shares her rich cultural experiences from Indonesia to Japan, and how these have shaped her approach to leadership and business.

The episode touches on a salient life lesson derived from Starlet's internship experience that laid the foundation for her leadership philosophy. It delves into the nuances of nurturing a high EQ among team members and balancing the perfectionist’s eye for detail against the pragmatism of business needs. The episode is enriched with anecdotes that bring to light the ways in which empathy and active listening serve as cornerstones for effective communication and leadership.

Key themes center around the significance of EQ in resolving workplace disagreements, how to provide constructive feedback, and the entrepreneurial drive to constantly improve oneself. The conversation also explores the intersection of marketing and empathy, suggesting that the most compelling advertising connects with consumers on an emotional level.

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Important Links

Starlet's Linkedin