Hybrid work is here to stay, but are you making the most of it? Join us on July 8th for "The Hybrid Work Dilemma." - https://www.flexos.work/hybrid2024.

Learn how to do more with less office space while increasing productivity, collaboration, and employee engagement. It's a chance to get inspired and connect with peers in a live roundtable to tackle your hybrid work challenges.

Thanks to Tactic, the #1 rated space logistics platform used by customers such as Microsoft, Redbull, and the UN, for making this event possible. Visit Tactic today to unlock the power of hybrid work: https://www.gettactic.com/work.

In today’s episode, I welcome Ashley Herd, a lawyer turned management trainer whose TikToks and YouTube videos reach over 5 million views a month.

This reach gives Ashley an amazing insight into the real sentiment of employees and managers, which she combines with data from doing corporate leadership training at scale.

We'll discuss the importance of respect in the workplace, managers' untapped potential, and AI's evolving role in leadership.

A great episode if you deal with remote teams, navigate hybrid work environments, or want to improve your managers.

Here are the actionable key takeaways from the conversation:

1. Respect and Humanity in the Workplace: Ashley sees a lot of unfiltered feedback on the world of work in her video comments. Combined with corporate training, it’s taught her that when employees feel valued and respected, morale and productivity are significantly boosted. Ensure you foster an environment where respect and empathy are central. Regularly check in with your team to understand their needs and concerns, and make people feel they matter in things like being able to take time off and getting credit for their work.
2. The Ripple Effect of Good Management: Effective management goes beyond getting the work done well; it's about positively influencing and inspiring teams. But it goes further: As Ashley said: "Managers have a potential for ripple impact on their teams and often don't know how to harness it." So, invest in manager training programs that focus on empathy, communication, and leadership skills. Give them the autonomy to manage well and not have to run to HR every time.
3. Driving Performance with Empathy: Performance is important, but don’t forget empathy to create a balanced and effective management style. Focus on understanding your team's needs and aligning them with organizational goals for optimal performance.
4. Balancing Remote and Hybrid Work: Remote work requires a shift in management style, focusing more on outcomes than hours worked. As Ashley said, "Managers often worry about what their remote teams are doing, but it's about setting clear expectations and trust." Set clear goals and expectations for your remote teams. Use regular check-ins to maintain engagement and address any concerns.

Like reading more than listening? Find the article on our website: www.flexos.work/learn/empathy-efficiency-ashley-herds-viral-management-tips