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In this episode, we are joined by Dr. Haesun Moon, the Executive Director at the Canadian Centre for Brief Coaching, an organization that facilitates positive change through dialogue for individuals and organizations. Diana and Haesun begin by exploring the various ways that empathy has been used successfully and unsuccessfully in the workplace. They conclude their discussion by recommending different models that have been effectively used to solve interpersonal conflicts.

Today's Selected Questions

1. Where have you seen or experienced empathy in your career?
2. What is your favourite way to solve interpersonal conflicts or problems on your team?

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