The Power of Empathy with Mimi Nicklin | Leadership, Innovation & Human Connection

In this powerful episode of Tech Talk 360, we sit down with Mimi Nicklin—bestselling author, Chief Empathy Officer, and global empathy advocate—to explore how empathy is reshaping leadership, innovation, and the future of work.

Who is Mimi Nicklin?

From accidental entrepreneur to international keynote speaker, Mimi shares her mission to make empathy a core business and leadership strategy. Her insights reveal why empathy is not just a soft skill—it’s a transformative force for impact.

Empathy Meets Technology

Can empathy drive innovation in tech? Mimi explains how emotional intelligence enhances collaboration, product design, and human-centric solutions in an increasingly digital world.

Inclusive Cultures & Human-Centered Leadership

Discover Mimi’s actionable advice for creating inclusive, connected, and psychologically safe workplaces. She emphasizes the power of listening-led leadership in boosting team cohesion and business results.

Mental Health, Diversity & Belonging

Mimi dives into how empathy can help solve pressing global issues—from workplace burnout to youth disconnection—and why businesses need to prioritize emotional well-being to stay competitive.

For Leaders & Entrepreneurs

Whether you're building a startup or leading a team, this episode reveals how empathy can be your greatest tool for driving growth, innovation, and meaningful impact.

In this episode:

• Mimi’s journey from brand strategist to empathy evangelist
• The intersection of empathy and digital innovation
• Practical ways to embed empathy into leadership
• The ROI of emotionally intelligent teams
• Strategies for cultivating workplace belonging and inclusion
• The future of leadership: more listening, less ego

If you care about the future of leadership and building connected, compassionate teams, this episode is for you.

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