In this episode of Content Callout, we chat with Corrina Owens about how the COVID Pandemic pushed marketers to be more empathetic in their outreach. Hopefully, this “trend” of empathy won’t fade anytime soon. We also talk about what it takes to attract and retain your ideal clients. Don’t miss it!

Outline of This Episode

• [2:30] Changing the way you market
• [8:46] How to retain your perfect client
• [11:35] Why their results have been better
• [14:13] The difference between “customer experience” and “customer service” 
• [16:01] How to measure customer experience through their life cycle
• [19:00] Where you can develop thought-leader status
• [20:47] How to connect with Corrina Owens 

Resources & People Mentioned

• PADV
• G2

Connect with Corrina Owens

• Connect on LinkedIn
• Profisee

Connect With the Content Callout Team

• https://ContentCallout.com 

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