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Empathy for a Frustrated Customer or End User, Even When You Can’t Relate
Don Crawley, Author.
Empathy for a Frustrated Customer or End User, Even When You Can’t Relate
The use of empathy is a common theme throughout much of my writing and speaking. Our ability to empathize with our brothers and sisters of the human race allows us to connect with one another, to see the world through the other person’s eyes, and to try to understand their experience. Of course, it’s not […]
Empathy for a Frustrated Customer or End User, Even When You Can’t Relate
Don Crawley
View all episodes
By Don R. Crawley
5
11 ratings
Don Crawley, Author.
Empathy for a Frustrated Customer or End User, Even When You Can’t Relate
The use of empathy is a common theme throughout much of my writing and speaking. Our ability to empathize with our brothers and sisters of the human race allows us to connect with one another, to see the world through the other person’s eyes, and to try to understand their experience. Of course, it’s not […]
Empathy for a Frustrated Customer or End User, Even When You Can’t Relate
Don Crawley