<blockquote>David ran a fair, well-paid HVAC shop — and his best technician quit anyway. In this episode, Steve unpacks the moment David flew past the words <em>"I just don't feel like you see me,"</em> the four places the empathy gap quietly costs entrepreneurs, and why reading the room is your most undervalued competitive advantage. More at eqfit.org.</blockquote>

David ran a fair, well-paid HVAC shop — and his best technician quit anyway. In this episode, Steve unpacks the moment David flew past the words "I just don't feel like you see me," the four places the empathy gap quietly costs entrepreneurs, and why reading the room is your most undervalued competitive advantage. More at eqfit.org.

David ran a fair, well-paid HVAC shop — and his best technician quit anyway. In this episode, Steve unpacks the moment David flew past the words <em>"I just don't feel like you see me,"</em> the four places the empathy gap quietly costs entrepreneurs, and why reading the room is your most undervalued competitive advantage. More at eqfit.org.

Empathy in Business: Your Most Undervalued Competitive Advantage

As someone who wants to impact your world, whether in life or at work or both, the measure of the impact you have is directly related to your ability to manage three critical internal resources (time, energy, focus) to achieve your best outcomes. Whether you are in the C-suite or on the shop floor, a traveling salesperson or a stay at home parent, a teacher or a student; creating a winning mindset starts with understanding how your emotions, and emotions of others, impact every part of our lives. Emotional Intelligence (EQ) is the skill set most predictive of success. Equip yourself, your team, your family, your organizations to prosper!

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Empathy in Business: Your Most Undervalued Competitive Advantage

Empathy in Business: Your Most Undervalued Competitive Advantage