Human Capital Lab

Empathy in Leadership


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When we consider our current state of affairs in terms of workforce wellness and productivity, one of the most under-emphasized behaviors among leaders maybe empathy. We know that the stress level among our teammates has sky-rocketed in the past two years - leading to decreasing emotional intelligence and for many, resignations. Leaders need to show empathy for their teams; while also assuring productivity. With us to discuss this important topic is Adele Cook, CLO for the Arizona Department of Economic Security.  

Big Takeaways: 

  1. Managing the tension between empathy and productivity does not have to be complicated. 
  2. Be curious and kind by asking “why” questions. 
  3. Having a servant leadership mindset is key to leading with empathy. 

Learn more at Humancapitallab.org 

This is a Growth Network Podcasts production. 

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Human Capital LabBy Bellevue University