For those of us who work in the technology sector and adjacent disciplines, our technical skills are largely seen as our most valuable; the programming languages we know, what we’ve accomplished with those languages and so on. While our technical skills are usually our ticket in, they have little or no impact on how happy we are at work. For example, the correlation between your proficiency in Splunk and your commitment to your team is negligible. As life at work evolves, we see the rising need for an alternative data point: empathy. With the help of sentiment analysis, our talk will highlight how the presence or absence of empathy impacts our working lives. And, better yet, how we can change the course of a team, project, and our own perception by leveraging empathy in a conscious way.
Slides PDF link - https://conf.splunk.com/files/2019/slides/FND1956.pdf?podcast=1577146201