It's a good idea to have toolmakers use their own tools, and a good idea to learn to do it the hard way.

- Kelsey Hightower on the Sourcegraph Podcast
- Build Your Own X

More on Empathy Sessions:

- "It's like people who work on an assembly line but don't have a driver’s license. I want to get you, the engineer, in that car. I want you to understand what it feels like when you hit a bump so you know how to work on that suspension." - Kelsey on Gun.io
- Photo of Empathy Sessions
- Impact of Empathy Sessions on GKE
- Empathy Sessions and Anthos