"As a facilitator, if I'm noticing that the patterns in the way that the group is working is not helping the group move forward towards its goals, it's usually useful to say something about that. In a way that the group can hear, in a way that isn't shutting people down, it isn't demeaning."

Paul & Karen discuss the impact a facilitator’s words can have.

Miki Kashtan’s The Highest Common Denominator