<p style="margin:0px 0px 20px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;color:#333333;font-family:'Open Sans', sans-serif;line-height:22px;font-weight:400;font-style:normal;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;background-color:#ffffff;">This episode considers how businesses can drive better customer service through engaged, autonomous teams and reflects on the benefits of aligning customer and employee experience.
<p style="margin:0px 0px 20px;padding:0px;border:0px;font-size:16px;vertical-align:baseline;color:#333333;font-family:'Open Sans', sans-serif;line-height:22px;font-weight:400;font-style:normal;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;background-color:#ffffff;">An expert panel includes
<ul class="list" style="margin:.75em auto;padding:0px 0px 0px 1.5em;border:0px none;font-size:15px;vertical-align:baseline;list-style:disc;color:#333333;font-family:Arial, Helvetica, sans-serif;line-height:1.35em;font-style:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;word-spacing:0px;background-color:#ffffff;"><li style="margin:0px auto;padding:.25em 0px;border:0px;font-size:inherit;vertical-align:baseline;font-family:inherit;list-style-type:disc;color:inherit;font-style:normal;font-weight:normal;line-height:inherit;">Robert Bolton, Global Lead for the People and Change Centre of Excellence, KPMG International</li>
<li style="margin:0px auto;padding:.25em 0px;border:0px;font-size:inherit;vertical-align:baseline;font-family:inherit;list-style-type:disc;color:inherit;font-style:normal;font-weight:normal;line-height:inherit;">Chloe Burton, Senior Manager, KPMG in the UK</li>
<li style="margin:0px auto;padding:.25em 0px;border:0px;font-size:inherit;vertical-align:baseline;font-family:inherit;list-style-type:disc;color:inherit;font-style:normal;font-weight:normal;line-height:inherit;">Matt Campbell, Managing Director, KPMG in the US</li>
</ul>

This episode considers how businesses can drive better customer service through engaged, autonomous teams and reflects on the benefits of aligning customer and employee experience. An expert panel includes Robert Bolton, Global Lead for the People and Change Centre of Excellence, KPMG International Chloe Burton, Senior Manager, KPMG in the UK Matt Campbell, Managing Director, KPMG in the US

This episode considers how businesses can drive better customer service through engaged, autonomous teams and reflects on the benefits of aligning customer and employee experience.
An expert panel includes
<ul><li>Robert Bolton, Global Lead for the People and Change Centre of Excellence, KPMG International</li>
<li>Chloe Burton, Senior Manager, KPMG in the UK</li>
<li>Matt Campbell, Managing Director, KPMG in the US</li>
</ul>

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