As the pandemic eases and the hybrid work model continues to evolve, hear how digitally powered agile staffing practices can transform your contact center’s onboarding, training, engagement—and CX.

Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.

Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. 

Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

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Every week, we will talk with Customer Experience experts about what you need to do to be at the top of your industry by providing customers the service that customers expect. Hear about the latest CX trends and best practices on Customer Experience, AI, WFM, Customer Service, Customer Satisfaction and contact Center Solutions - including practical steps you can apply now.

Share Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.

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Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.

Empowering Agile Staffing Practices in Your Contact Center with Donna Fluss, President, DMG Consulting.