<p>For over 40 years John has focused solely on helping organisations drive a service culture, creating customer experiences based on practicality, simplicity and common sense.  Global Leader, Author and Founder & President of The Service Quality Institute.</p>

For over 40 years John has focused solely on helping organisations drive a service culture, creating customer experiences based on practicality, simplicity and common sense. Global Leader, Author and Founder & President of The Service Quality Institute.

<p>For over 40 years John has focused solely on helping organisations drive a service culture, creating customer experiences based on practicality, simplicity and common sense. &nbsp;Global Leader, Author and Founder &amp; President of The Service Quality Institute.</p>

Empowering Excellence In Customer Service - John Tschohl / Quantum Leap into 2021

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Empowering Excellence In Customer Service - John Tschohl / Quantum Leap into 2021

Empowering Excellence In Customer Service - John Tschohl / Quantum Leap into 2021