This week, we talk about the implications of implementing Artificial Intelligence (AI) at 211.

My guests are…   

• Judy Shum – National Director, 211 and Community Partnerships at United Way/ Centraide Canada 

• Dave Montague - Director, Information Resources and Technology Findhelp Information Services/211 Central 

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FOR MORE INFORMATION:  

• 211: 

  • Website 

• Judy Shum: 

  • LinkedIn 

• Dave Montague: 

  • LinkedIn 

• PhiLab Project & Special Edition 

  • Emergency Response Partnerships: The Critical Role Played by 211 Organizations in Canada During the COVID-19 Pandemic 

  • July 2023: Philanthropy and AI

• Articles & Blog Posts: 

  • 211 Teams playing critical role during COVID-19 Pandemic 

  • Research Team explores the role of United Way and 211 organizations in Emergency Management 

  • 211 Rises to the Challenge: A COVID-19 Success Story 

• Technological Definitions: 

  • Artificial Intelligence 

  • Natural Language Processing (NLP) 

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PHILAB 

• Site Web 

• LinkedIn 

• Instagram 

• Facebook 

• Academia 

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PRODUCTION TEAM 

• Katherine Mac Donald – Head of production 

• Léonie Poulin – Co-Producer, Researcher & Editor 

• Joey Mac Intosh – Co-Producer & Host 

Suggestions, comments, questions?  

Let us know what you think at [email protected] ! 

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