Some calls stay with you. In this first episode of End of Watch Conversations, Cassidy shares one of the earliest moments in his career that changed everything—the first call he responded to that he simply wasn’t prepared for. Six months on the job… still learning the rhythm… still figuring out what the work really asks of you… And then that call comes in. The kind that doesn’t leave when the shift ends. This conversation isn’t about shock value or retelling events for the sake of it. It’s about what those moments do to a person—how they shape you, stay with you, and quietly become part of who you are. Some stories aren’t easy to hear. But they matter.

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