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Brenton Fessler joins Dr. Sandie Morgan as they explore why teenagers aren't hiding their digital lives because they're rebellious—they're hiding because they don't feel safe talking, and what trusted adults do next can change everything.
Brenton Fessler
Brenton Fessler is the Lead Pastor of Refuge OC Church in Orange County, California, where he provides vision and leadership for a growing faith community with a strong emphasis on family, discipleship, and community responsibility. With a background in youth ministry and ministry education, Brenton brings deep experience working with adolescents, parents, and church leaders navigating the complexities of formation, trust, and safety in a digital age. In addition to his pastoral leadership, Brenton has taught ministry-related courses and mentored emerging youth pastors, equipping them to build relationally healthy, developmentally appropriate, and ethically grounded ministry environments. As a parent of teenagers himself, he offers a practical, lived perspective on the challenges families face around technology, online identity formation, and risk exposure. Brenton's work reflects a prevention-first, relational approach rooted in grace, accountability, and collaboration between parents, churches, and broader community systems.
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[00:00:00] Brenton Fessler: The youth pastor decided that the best way forward was to actually call her up on stage and have her publicly announce her pregnancy so he could shame her as if behavior modification was gonna be the true path to her healing.
[00:00:15] But
[00:00:15] Delaney: Teenagers aren't hiding their digital lives because they're rebellious. They're hiding because they don't feel safe talking. What trusted adults do next can change everything. In this episode, you'll hear why talk tech every day matters. How to set guardrails without shame and what to do when a teen says, I can't tell my parents.
[00:00:35] Hi, I'm Delaney. I'm a student here at Vanguard University and I help produce this show. Today, Sandie Talks with Dr. Brenton Fessler. He's the lead pastor of Refuge OC in Orange County with years of youth ministry experience and mentoring youth leaders focused on digital safety and trust building with teens.
[00:00:54] Now here's their conversation.
[00:00:57]
[00:01:03] Sandie Morgan: Reverend Dr. Brenton Fessler, welcome to the Ending Human Trafficking Podcast.
[00:01:10] Brenton Fessler: Thank you, Sandie. It is so good to be with you and I'm delighted. I hope I can add to the conversation, but I'm really honored to be here.
[00:01:18] Sandie Morgan: This isn't the way I usually do this, Brenton. But you read the article that they published in Influence Magazine under the youth pastor column, and the concern is digital safety for our kids.
[00:01:35] So when you read that, did you have a question? Wow. If I could talk to Dr. Sandie Morgan. This is what I'd ask her.
[00:01:45] Brenton Fessler: Ooh, that's a good point. No, I was captivated by the research right off the bat, mainly because in addition to being a pastor that obviously oversees a youth team that interacts with students in junior high and high school. I've got three teenagers in my house. One is about to turn 20 in just a few months.
[00:02:02] But I care about this issue deeply because my wife, Rachel, and I are always thinking about where are they being exposed? And you said, so I just highlighted a few things from the article about how they're forming their identity in this online atmosphere in ways that parents don't fully understand or grasp the impact of that.
[00:02:23] And I was blown away.
[00:02:25] Sandie Morgan: It's difficult for parents to really, truly comprehend because we're not living in that context and we're all in the same house. Yet our challenges are very different. So, and for listeners, I'm gonna put a link to the article in the winter issue of Influence Magazine. So you'll be able to read this and maybe it'll raise some questions and.
[00:02:57] I would recommend is you don't necessarily ask me because this is a foreign language for me as well. but talk to your teenagers. We've got to have daily, a couple years ago at Ensure Justice, what everybody was saying by the end of Saturday is talk tech. Every day. Not once a week, not when somebody reads a scary article, but talk tech every day.
[00:03:29] Kids, you need to make sure your parents understand. You need to make sure your grandparents, wow, Brenton. If you wanna be concerned, go back and listen to the podcast I did about pig butchering, which is how AI is being used to fraudulently steal from your grandmother
[00:03:56] and so grandkids you can have a trade-off day where grandkids, teach grandparents how to be safe online.
[00:04:06] Brenton Fessler: Right. Oh, so true. So true. It's a scary world. And even as a parent, I think about the moments where we first dropped our kids off at school when they were in preschool, and we trusted them to this world that we no longer controlled. And it's the same way, even as teenagers, we give them these devices and in a lot of ways, they ...
Chris Simonsen joins Dr. Sandie Morgan as they explore how communities can close the gap that makes young people vulnerable to trafficking—not with rescue mentalities, but with trauma-informed care, consistent relationships, and spaces where young people feel safe enough to stay.
Chris Simonsen
Chris Simonsen is the Chief Executive Officer of Orangewood Foundation, one of Orange County’s leading organizations serving youth who have experienced abuse, neglect, homelessness, and exploitation. With more than fifteen years at the helm and over three decades of executive leadership experience, Simonsen oversees a comprehensive continuum of care that includes housing, education, transitional support, wellness services, and specialized programs for youth who have been exploited or trafficked. Under his leadership, Orangewood has expanded its focus on intervention for children and Transitional Age Youth (TAY), emphasizing strategies that prevent revictimization, stabilize immediate crises, and strengthen long-term resilience. Simonsen’s leadership is shaped by a commitment to relationship-based, trauma-informed care and a theory of change rooted in the belief that consistent adult support, safe environments, and practical resources dramatically alter a young person’s trajectory.
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[00:00:00] Chris Simonsen: The number one thing we have to do initially with any of our young people is build a trusting relationship with them.
[00:00:07] Make them feel comfortable.
[00:00:09] Delaney: When young adults don’t have safe housing, trusted adults, or a sense of belonging, prevention fails and traffickers step in to fill that gap. This episode explores how communities can close the gap, not with rescue mentalities, but with trauma-informed care, consistent relationships and spaces where young people feel safe enough to stay.
[00:00:30] You’ll hear why prevention often starts long before exploitation is visible, and how schools, nonprofits, and everyday adults can be a part of the solution. Hi, I’m Delaney. I’m a student here at Vanguard University and I help produce this show. Today, Sandie talks with Chris Simonsen, CEO of Orangewood Foundation about how supporting transitional age youth and building community-based responses can reduce vulnerability to trafficking.
[00:00:57] And now here’s their conversation.
[00:01:06] Sandie Morgan: Chris, I am so grateful to have you on the Ending Human Trafficking Podcast. Welcome.
[00:01:12] Chris Simonsen: Happy to join you, Sandie. It’s nice to be here.
[00:01:16] Sandie Morgan: We have known each other a pretty long time, and I think one of the highlights in my career was when Orangewood and you in particular, gave me the Crystal Vision Award and I just want to do a thankful shout out for what that meant. So many of us have worked in this space for a long time, and we often do not stop to reflect on our achievements.
[00:01:50] I have the feeling we need to find a way to give you that award.
[00:01:56] Chris Simonsen: Well, who knows? Maybe that’ll happen someday after I’m retired.
[00:02:00] Sandie Morgan: Oh, okay. Well we can’t let that happen too soon. So, let’s provide some context because we know each other well, but for our listeners here, what is the mission of Orangewood?
[00:02:16] Chris Simonsen: Yeah, so Orangewood Foundation has been around actually 45 years, this year. And it started out with just one project, which was to collaborate with the county of Orange to build an emergency shelter for foster youth. At the time they had a facility, but it intermingled foster youth that were there on an emergency basis with probation youth.
[00:02:41] And so it was quite confusing for these young children that were removed from their homes on a temporary basis to be mixed in with these other children that had committed crimes. So the director at the time, Bill Steiner, went to the county and said I’d like to create a separate facility to house these children that have been removed from their homes until we can find them a suitable placement.
[00:03:07] So the county had a piece of land, but they didn’t have any funds to build the facility, so that’s when General William Lyon, who founded our organization, got involved and rallied the community to raise $8 million. And five years later they opened up the Orangewood Children’s Home and turned that over to the county to operate and run.
[00:03:30] And they’ve been doing that ever since for the last 40 years. So then our board asked themselves, well, what more could we do? We’ve got all this momentum in the community and awareness around the challenges of foster care and child abuse that’s going on in the county...
Priscilla Ward joins Dr. Sandie Morgan as they explore how true healing happens not through fixing or rescuing, but by learning to sit in discomfort, lead with curiosity, and create consistent communities where survivors can feel safe enough to begin their journey at their own pace.
https://www.youtube.com/watch?v=FFWfVaeCALg
Priscilla Ward
Priscilla Ward, LCSW, is the Founder and Clinical Director of Compass Rose Psychotherapy in Fullerton, California. With over 18 years in the helping profession and 15 years of clinical experience, she has dedicated her career to supporting youth, young adults, and families through trauma, anxiety, substance use, and grief. A graduate of the University of Southern California with a Master’s in Social Work, Priscilla brings extensive experience from nonprofit agencies, community mental health clinics, correctional facilities, and school-based programs. She has led mental health teams for the Orange County Department of Education, developing trauma-responsive programs and training professionals in high-stress environments. Her bilingual Spanish fluency and cultural responsiveness make her a trusted ally across diverse communities. Beyond direct practice, Priscilla serves as a consultant and trainer, equipping educators, faith leaders, law enforcement personnel, and mental health professionals with trauma-informed, harm reduction, and motivational interviewing frameworks.
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[00:00:00] Priscilla Ward: what harm reduction looks like in my community might be very different than yours, but the spirit of harm reduction can be applied anywhere and everywhere.
[00:00:11] Delaney: You know that uncomfortable space where things aren’t neat or solved, what if that’s where the real healing starts? Today’s conversation leans into that gray area. The space where our instinct to fix meets the deeper need to simply be present.
[00:00:25] When we let go of control and step into curiosity, we make room for safety, dignity, and real connection. That kind of community can change everything. Hi, I’m Delaney Mininger. I’m a student here at Vanguard University and I help produce this show. Today, Sandy talks with Priscilla Ward, a licensed clinical social worker who trains faith leaders and community teams in trauma-informed care and harm reduction.
[00:00:51] And now here’s their conversation.
[00:00:53]
[00:00:59] Sandie Morgan: Priscilla Ward, I am so excited to have you here at the ending Human Trafficking Podcast. Welcome.
[00:01:08] Priscilla Ward: Thank you. I am very excited to be here.
[00:01:11] Sandie Morgan: Well, you and I have served together on the Faith-Based Action Committee for our Orange County Human Trafficking Task Force for a very long time, and we’ve been having this conversation offline and decided it was time to bring it to the podcast. So let’s dive in.
[00:01:34] Priscilla, you’ve spent nearly two decades helping individuals and families navigate trauma, anxiety, and loss. What have you learned about people and what they need most in their healing journey?
[00:01:50] Priscilla Ward: Great, great and loaded question. I think probably the top thing that I have really taken away from all of the work that I’ve done is that people heal in community. We heal in relationship. Connection is a critical part of the process of the journey, but connection and relationship have a lot of complex elements that are required to really happen. And sometimes it doesn’t look linear. In fact, most of the time it’s not linear at all. It’s very complex. It’s very complicated, especially when we are truly serving those that have been through and are actively going through really challenging, traumatic, tragic things.
[00:02:46] Sandie Morgan: So when you talk about healing happens in community, particularly in the faith-based community, we want to welcome in survivors of any kind of abuse. But we’re talking especially about human trafficking today and sometimes our faith communities have a lot of rules really that make the belonging piece a little challenging.
[00:03:21] We have the belief piece in place. We all trust God, but the behavior to follow what the community sees as very standard and what is acceptable behavior. And so that kind of a community context for someone who is just starting to engage in a healing journey can be a very challenging circumstance for the survivor, the victim, and for those of us who have really good intentions.
[00:04:11] So how can trauma informed practices move beyond therapy rooms and begin shaping our systems, our faith communities? Our schools, our correctional settings, those are the places that survivors encounter every day.
[00:04:31] Priscilla Ward: Yeah, absolutely. And I think you’re right. There’s so many structures and expectations that exist in so many environments, including faith-based communities. And the huge shift that really needs to happen internally is understanding that our goal of fixing or rescuing is part of what needs to change.
[00:04:58] When we are in service of others, we are not necessarily need to be focused on chasing an outcome. It’s about being in service of somebody who’s hurting in whatever way, and learning to sit in our own discomfort, learning to sit in the messiness, learning to sit in the gray. So much of a prerequisite of belonging for Jesus was not compliance, was not behavior change, and it’s learning to lead with that even when we are uncomfortable. The reality is that oftentimes we approach things with this lens of what’s wrong with this person. When we see a behavior, an action, something that we deem is wrong or bad, what is wrong with them, and making the shift to internally ask ourselves what happened?
[00:05:54] What happened to this person? What happened in their life? What...
Diana Mao joins Dr. Sandie Morgan as they explore how economic empowerment serves as a frontline defense against human trafficking, revealing why desperation—not just deception—drives vulnerable families into exploitation.
https://youtu.be/NLM4TP2d_lQ
Diana Mao
Diana Mao is a dynamic leader at the forefront of the fight against human trafficking and workforce development. As the President and Co-Founder of Nomi Network, she’s helped raise and mobilize over 30 million dollars to create economic opportunities for survivors and women at risk. Her work has brought together corporate leaders, government agencies, and social impact partners to build pathways to freedom and stability. She’s a Presidential Leadership Scholar and a New York Academy of Medicine Fellow, and her innovative approach has earned her awards like the NYU Alumni Changemaker Award and the Texas Women’s Foundation Young Leader Award. She’s advised Congress on key policy issues, and her voice is regularly heard on some of the world’s biggest stages, including the United Nations, the Bush Presidential Center, and the Clinton Presidential Center. With degrees in Business Economics and Chinese from UC Santa Barbara and a Master’s in Public Administration from NYU Wagner, Diana blends academic rigor with hands-on leadership.
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[00:00:00] Diana Mao: And at the end of the survey he offered my male colleague, his youngest daughter, you like her, you take her. And as I looked into his eyes, I could see desperation and I didn’t even know what, if he knew what he was doing.
[00:00:11] Delaney: When your children sleep on bare ground and you earn 75 cents a day, risk management isn’t just about losing your car. It’s about facing the decision to take a job that might cost you everything or watching your family starve. Today’s conversation is about why economic empowerment isn’t just a nice idea, but it’s a frontline of prevention.
[00:00:32] Hi, I’m Delaney and I’m a student here at Vanguard University. I help produce this show. Today, Dr. Morgan talks with Diana Mao, president and co-founder of Nomi Network. Diana has mobilized over $30 million to create workforce pathways for survivors and at-risk women across 42 training sites in India, Cambodia, and the us.
[00:00:53] And now here’s their conversation.
[00:01:00] Sandie Morgan: I am so happy to be with you, Diana Mao Kelly for the Ending Human Trafficking Podcast. Welcome.
[00:01:10] Diana Mao: Thank you. It’s such a pleasure to be here this morning.
[00:01:13] Sandie Morgan: I met you through the Public Private Partnership Advisory Council to end human trafficking. We were both presidential appointees and we served for two years. And part of that was during the pandemic, so we haven’t ever had a lot of in-person time, but I feel like I know you so well because of your very strategic contributions to the team during that season.
[00:01:49] And I learned a little about your history during that time as I tried to get to know everybody on the council, and I was really struck by your heritage and how that impacted your personal mission formation. Can you talk a little bit about your family history?
[00:02:14] Diana Mao: Yeah absolutely. I didn’t really discover family history really until after the fight against human trafficking. I started Nomi Network in 2009 and so over the course of time I learned more and more about some of the intergenerational trauma that my father faced. He was actually in labor camp.
[00:02:36] so really all I knew was growing up in Southern California. Cause my parents had met and gotten married there, but he definitely has a lot of trauma and PTSD from that. And so more and more, as I researched labor camp, connected the dots with the issue I was fighting against human trafficking and what are some of the lingering effects of someone that is in slavery.
[00:03:02] Sandie Morgan: And when did you learn about human trafficking?
[00:03:07] Diana Mao: I learned about it actually in college. I know Sandie, you work with really bright and brilliant college students. so in college I learned about the issue of child soldiers in Northern Uganda through Invisible Children. And so as a young person, I was touched by their film and I started raising funds for Invisible Children and for World Vision.
[00:03:36] At the time, they had children’s villages in some of these volatile areas, and so that’s when I first became aware of the issue of human trafficking.
[00:03:45] Sandie Morgan: And you led, or you were part of a research trip in Cambodia.
[00:03:51] Diana Mao: Yeah, so fast forward when I was in graduate school, getting my master’s, I learned more intensely the issue on the front lines. I was there working for a microfinance bank and during that time I was charged with meeting with microfinance clients, some of whom lived in very remote areas, where it would take an SUV,
[00:04:16] a moped and walking through leech infested muck to get to the village.
[00:04:22] Sandie Morgan: Ooh.
[00:04:23] Diana Mao: The community was getting microfinance loa...
Michael Dominguez joins Dr. Sandie Morgan as they explore how the hospitality industry can move beyond discomfort to become a powerful force in preventing human trafficking through intentional cultural change and staff empowerment.
https://youtu.be/2kniCIaa21g
Michael Dominguez
Michael Dominguez is the President and CEO of Associated Luxury Hotels International (ALHI), where he leads a global sales organization of nearly 80 professionals across 26 offices worldwide, serving as a trusted partner for meeting and event professionals seeking the best independent luxury properties and experiences. With over 30 years of experience in luxury meetings and events, Michael holds the Certified Hospitality Sales Executive (CHSE) credential and has earned multiple accolades for his leadership. He is an active and influential member of several industry associations, including serving as Past Chairman of Meeting Professionals International’s (MPI) International Board and co-chairing Meetings Mean Business. Michael has been recognized among the “Top 25 Most Influential People in the Meetings Industry” and “50 Most Influential Hispanics in the U.S.” In 2025, he received the ASAE Global Association Visionary Award. Under his leadership, ALHI has become a leader in anti-trafficking efforts within the hospitality industry, earning the Freedom Award for their commitment to this cause.
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[00:00:00] Michael Dominguez: One thing I promised is, I promise you I’m gonna make people uncomfortable, at least for 10 minutes at every opportunity I can.
[00:00:06] Delaney Mininger: Every hotel is either part of the prevention network or a gap that traffickers exploit. And the signs are there, multiple room keys, extra towels, privacy signs that are up for days. And when COVID removed their front desk check-in, they lost their most important checkpoint.
[00:00:22] Leaders like Michael are showing us how to rebuild it and make it stronger. Hi, I’m Delaney Mininger, a student here at Vanguard University and I help produce the show. Our guest today is Michael Dominguez and he will be speaking with Sandra Morgan. Michael is the president and CEO of Associated Luxury Hotels International, the Freedom Award recipient, and he’s leading his industry’s fight against trafficking with intentional cultural change, and now here’s their conversation.
[00:00:56] Sandie Morgan: I am here with Michael Dominguez, president and CEO of Associated Luxury Hotels International. Welcome to the Ending Human Trafficking Podcast.
[00:01:09] Michael Dominguez: Thank you so much, and thank you for the invite. It’s excited to be here.
[00:01:13] Sandie Morgan: Well, and people usually expect my experts to be from law enforcement, aftercare, prevention, but you are very unique. And the first time I met you, was on Zoom. We haven’t met in person, but we’re looking forward to making that happen. I saw the Spurs jersey in the background in your office, and can you tell me why that’s there? Cause it made so much sense to so much of what we’re doing.
[00:01:50] Michael Dominguez: Without a doubt. And, I’ve mentioned that, you know, first and foremost I was born and raised in San Antonio. So there’s the connection to the Spurs. But, the Spurs have been an organization that has been literally featured and studied around their culture. And the reason that matters is it’s, yeah, the basketball and what they’ve done on the court and their wins and their championships and the most winning franchise over a 30 year window.
[00:02:15] Yeah, all that matters. But the important part is their culture and their culture and how it’s built and how it’s maintained. You know, it’s amazing that they’ve been in the league over 50 years and they’ve only missed the playoffs nine times. Ever.
[00:02:30] Sandie Morgan: Wow.
[00:02:31] Michael Dominguez: And it’s that kind of measure of success that they’ll tell you the culture is special. They’re a small market team. You know, they’re not LA, they’re not New York, it’s San Antonio. And, and yet they’re so successful and their culture is all built around respect and people. You know, there’s a book that everybody that comes into our organization gets a book called, Culture Code by Daniel Coyle.
[00:02:55] And it’s in a, it’s a study of organizations that do culture really well and that are really unique and, you know, Navy Seal Team Six is in there, as well as about 30 pages dedicated to the San Antonio Spurs. And, and it talks about their culture and how it’s put together and how thoughtful everything is.
[00:03:15] Everybody who comes into our organization, they actually get a rock. And this rock has a story on it and it’s kind of our mantra and very much Sandie kind of applies to the work that is being done around trafficking. And the mantra is very simple and, I had the privilege of being able to go see their locker room.
[00:03:33] It’s the only thing in the Spurs locker room. The mantra is a story by a 1920s immigrant rights activist named Jacob Reese. The story simply says, when all hope fails, I think of a stone cutter hammering away at a stone more than a hundred times with no success. And on the hundred first strike, the stone splits, and I know it’s a hundred strikes before that split the stone.
[00:03:55] and the mantra of the Spurs is we’re just pounding the rock. The rock is our mantra here at ALHI and pounding the rock is a very simple way to live. Where are we better today than we are yesterday? And if we are, we hit another, we’ve hit the rock one ...
Clayton Cranford joins Dr. Sandie Morgan as they discuss how children need trusted adults who explicitly tell them that if something goes wrong online, it’s going to be okay—because what predators exploit most is a child’s fear of reaching out for help.
https://youtu.be/1t42r59-nIE
Clayton Cranford
Clayton Cranford is a former Orange County Sheriff’s Department Sergeant, school resource officer, and juvenile investigator with specialized expertise in behavioral threat assessment and online safety. He is the founder of Cyber Safety Cop, a program dedicated to educating parents, schools, and communities about how digital platforms can expose children to exploitation, grooming, and trafficking risks. With over 20 years in law enforcement and years working directly with youth and families, Cranford has trained tens of thousands of parents and educators nationwide on digital parenting strategies, social media risks, and emerging threats such as sextortion, encrypted apps, and AI-generated content. He is the author of Parenting in a Digital World and a recognized speaker at major school safety and cybersecurity conferences. His work aligns closely with prevention-first strategies and community collaboration, making him a valuable voice in the intersection of technology, youth safety, and anti-trafficking efforts.
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[00:00:00] Clayton Cranford: parents had no idea what they were, what they were kind of getting themselves into when they handed their kid a phone.
[00:00:06] Sandie Morgan: She calls her tattoo sleeves “armor,” covering years of scars from predators who convinced her they were her friends, when what she really needed was one trusted adult. And that’s what your kids need too. Someone who says explicitly, if this happens, it’s going to be okay.
[00:00:31] I’m Dr. Sandie Morgan with Vanguard University’s Global Center for Women and Justice. And my guest today is Clayton Cranford. He’s a former school resource officer, juvenile investigator, father of two, and founder of Cyber Safety Cop teaching parents and students how to stay safe online. Now here’s our conversation.
[00:01:05] Welcome to the Ending Human Trafficking Podcast, Clay. It’s been a long time since I’ve seen you. I still remember when your mother introduced me to you.
[00:01:17] Clayton Cranford: That must have been a while. Yeah, that was a while ago.
[00:01:19] Sandie Morgan: at that point, I, I just promoted out of, I was a school resource officer, just promoted to the school threat assessment team.
[00:01:27] Clayton Cranford: and a lot is, you know, a lot’s happened since then.
[00:01:29] Sandie Morgan: Well, and your book is like the fourth edition now.
[00:01:34] Clayton Cranford: Yeah, I just updated the, this summer and it was actually a complete rewrite. It was, I, I really considered just calling it a new book, but I’m like, you know what? I like, I like the name of my book. And it is, parenting in the digital world, and I’ve read a lot. I mean, I collect all the books that people are writing on this, on this topic, helping parents, parent their child to digital world. and I just felt like, I think parents need a little deeper insight of what, what actually is going on. Talking about things like ai, some new emerging things, and, more importantly, you know, parents, if they want to dig in really deep, I, I really kind of.
[00:02:14] Get way under, like what’s actually happening. Like what is the, the title forces, behind this technology and, and, and how it’s changing our kids, but also then making it very simple and saying, Hey, these are the, these are the conversations you need to have, and these are the things you should start doing.
[00:02:31] And so before we started the show, we were reminiscing. And you mentioned you started off when we were at the iPhone four.
[00:02:45] Sandie Morgan: So do a a capsule time capsule for us. How old were your kids? What have you experienced as a parent going from a flip phone to where we are today?
[00:03:00] Clayton Cranford: Yeah. So, original iPhone comes out in 2007, the iPhone four in 2010, which had the first forward facing camera on an iPhone. And at that time, less than 20% of teens had smartphones. They all had the flip phone, they had like the razor phone, stuff like that. and then over the course of like two or three years, and this is when I was working as a school resource officer in retro center Margarita, I had 14,000 students, nine schools in that city.
[00:03:28] We went from less than 20% having smartphones. In about three years, we had more than 80%. So it was this huge uptake. And parents had no idea what they were, what they were kind of getting themselves into when they handed their kid a phone. Dealing with all the issues and everything from, you know, just being hurtful things happening, which, is to be expected, I guess, when kids are on these screens.
[00:03:51] But a lot of other things like sexting, sextortion, sexual exploitation, threats. When I was on the threat assessment team, most of our, most of our threats at schools were happening online. and it’s, figuring out, so we, I talked to BMI instructors. We talked to students K through 12 at schools all over the United States, but mostly here in Southern California.
[00:04:12] Although kids know like what is safe and not safe, but then at the same time to make bad choices online, really kind of understanding why this,...
Dr. Douglas Gilmer joins Dr. Sandie Morgan as they explore how 30 years of carrying the memory of arresting a child who needed help, not handcuffs, drove his commitment to building true collaboration in anti-trafficking work.
https://youtu.be/rAcXKRUkS68
Dr. Douglas Gilmer
Dr. Douglas Gilmer is a 35-year law enforcement veteran and proud military veteran who retired from the Department of Homeland Security and Homeland Security Investigations in August 2024 after 25 years of federal service. In his final role, he served as Senior Law Enforcement Advisor at the DHS Center for Countering Human Trafficking in Washington, DC. His journey in this field began in 1993 when, as a Charlotte police officer, he encountered a 14-year-old girl being sold for sex. Throughout his federal career, Doug worked and supervised numerous human trafficking cases involving both sex and labor trafficking, domestic and international victims, and adults and minors. He also served as Chief of the Human Rights Violators and War Crimes Center. After retiring, Doug founded Resolved Strategies LLC, a global justice solutions group dedicated to building collaborations and developing solutions to counter human trafficking. He holds a PhD in Organizational Leadership, with research focused on multidisciplinary collaboration in anti-trafficking work. In January 2025, Doug received the William Wilberforce Lifetime Achievement Award.
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[00:00:00] Douglas Gilmer: I can remember handcuffing her, putting her in the back of my patrol car, thinking to myself, if this is the best we can do, why are we doing this?
[00:00:15] Sandie Morgan: Our guest today was driven by 30 years of carrying the memory of arresting a child who needed help, not handcuffs. I’m Dr. Sandie Morgan with Vanguard University’s Global Center for Women and Justice, and our guest today is Dr. Doug Gilmer. He’s a 35 year law enforcement veteran, recently retired from Homeland Security Investigations and now leads Resolved Strategies.
[00:00:51] His focus is on building true collaboration in anti-trafficking work. Now, here’s our conversation.
[00:01:06] Alright, Dr. Doug Gilmer, thank you so much for joining us on the Ending Human Trafficking Podcast.
[00:01:15] Douglas Gilmer: Thank you so much.
[00:01:17] Sandie Morgan: I’m excited because when I first met you, you were in HSI, but you wanted to have side conversations, and we started talking about the research you wanted to do as you were pursuing your PhD. And so let’s start there. Why did you wanna interview me?
[00:01:41] Douglas Gilmer: Well, I had, I had long been a fan
[00:01:47] Sandie Morgan: Okay. I can have fans.
[00:01:50] Douglas Gilmer: of Dr. Morgan and was very aware of the work that you had done, and I knew that collaboration was very important to you. It was, it was evident in your work and it was evident in the work that the task force did, you know, that you helped to lead. And so you were, you were really kind of a natural fit for this project. I figured if, considering your experience and really your tenure in this field, I just knew that you would be a great, a great resource and really an expert.
[00:02:25] Sandie Morgan: I’m gonna borrow that language instead of presenting myself as old an old timer in this field. I now have tenure in this field. That’s much better. So just really quickly, the highlights of your findings in that research. Can you give us a synopsis?
[00:02:47] Douglas Gilmer: Yeah, so really the research focused, it was qualitative research, focused on the outcomes of multidisciplinary collaboration between law enforcement and service providers encountering human trafficking. What we learned through the research is that the multidisciplinary team construct, the MDT construct, works, that people were adopting the MDT construct because the old way of doing things didn’t work, and it was proving to be more effective. We learned that contrary to what we sometimes hear, law enforcement generally has a very positive attitude towards service providers, and that service providers actually have a positive attitude or a positive opinion of law enforcement.
[00:03:42] Sandie Morgan: Well hold up there because I wanna know why the myths still exists, that they’re opposing forces sometimes.
[00:03:53] Douglas Gilmer: Well, I think law enforcement comes from a slightly different mindset. We’re very skeptical
[00:04:02] Sandie Morgan: Mm-hmm.
[00:04:02] Douglas Gilmer: early on until we get to know somebody, until we learn to trust people. And then there was a theme that developed when talking to service providers, especially those who had degrees in social work that were, you know, licensed clinical social work workers, LMSW, that kind of thing. And what they shared was that they were really kind of taught from the beginning not to trust law enforcement when they were in school. They were told, don’t trust law enforcement. You can’t trust law enforcement. They don’t care about you. They don’t care about your clients. All they care about is making a case. And then when they got out and they went to work and they were being trained, the veterans were telling them, you can’t trust law enforcement. Don’t trust law enforcement. They don’t care about you. They don’t care about your clien...
Carissa Phelps joins Dr. Sandie Morgan as they discuss an unprecedented opportunity for trafficking survivors to access $215 million in remission funds from the Backpage settlement, with a critical February 2026 deadline that could finally put survivors ahead of their traffickers for the first time in movement history.
https://youtu.be/5XfS9sZG7-8
Carissa Phelps
Carissa Phelps is a licensed attorney, author, and survivor advocate who founded Runaway Girl, Inc., a social purpose corporation providing survivor-led experiential trainings nationwide. She earned both a Juris Doctor and MBA from UCLA in 2007 and holds a B.A. in Mathematics from California State University, Fresno. As a pioneer in survivor-led advocacy, Carissa has spent nearly two decades empowering communities and amplifying survivor voices through innovative strategies. She is the author of the acclaimed memoir “Runaway Girl: Escaping Life on the Streets, One Helping Hand at a Time” and co-producer of the award-winning documentary “Carissa,” both powerful tools used worldwide for education and training on child exploitation and trafficking.
Key Points
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Transcript
[00:00:00] Carissa Phelps: For the first time, for the first time in the history of this movement, we have an opportunity to get ahead of traffickers.
[00:00:08] Sandie Morgan: Right now, $215 million is waiting for trafficking survivors. This is money that most survivors don’t even know exists. The deadline is February 2nd, 2026. The legal system is finally learned from mistakes. There’s no court required here. Victims don’t have to face their traffickers to apply for this funding. It’s a pathway to justice.
[00:00:45] I am Dr. Sandie Morgan from the Global Center for Women and Justice at Vanguard University. And my guest is Carissa Phelps.
[00:00:57] She’s an attorney, a survivor advocate, founder of Runaway Girl Inc. And she is leading the charge to connect survivors with the Backpage remission fund. Let’s join our conversation.
[00:01:16]
[00:01:22] Sandie Morgan: Okay, so Carissa Phelps, welcome to the Ending Human Trafficking Podcast. I have looked back at our history, and the last time you were here was 14 years ago.
[00:01:37] Carissa Phelps: Oh my goodness.
[00:01:38] Sandie Morgan: Wow. Listeners, if you wanna hear that interview, it’s number 19. So welcome Carissa.
[00:01:46] Carissa Phelps: Thank you. Thank you, Sandie. Thanks for
[00:01:48] Sandie Morgan: having me on.
[00:01:49] So what have you been doing since we talked last?
[00:01:53] Carissa Phelps: So, catching up, I guess. I mean that’s over a decade of work, but we built Runaway Girl as a flexible purpose corporation, so a social purpose corporation. We went out with full force. We had. Prop 35 in that timeframe to come out with a historic support for, more penalties for trafficking that saw increased prosecutions for sex trafficking, especially of minors.
[00:02:18] And we’ve been in a uphill battle in terms of getting survivors into leadership positions. But that’s happening now more and more. It’s expected for survivors to not just be at the table or in the room or subject of the conversation, but to be part of the conversation in developing services and reaching victims where they’re at, and survivors where they’re at.
[00:02:43] And so this has been, it’s been an exciting decade and a half.
[00:02:47] Sandie Morgan: Wow. And I just am happy to report to you that the very first human trafficking victim rescued in Orange County, Shyima Hall, who was an Egyptian child, made in an upscale neighborhood, is now serving on the Global Center for Women in Justice Advisory Board.
[00:03:11] Yeah, so we’re trying to practice what you are teaching us as a leading survivor advocate. So I got really excited a couple weeks ago when I saw your post about NCMEC remission, and when we’re talking about survivor-centered justice, why is that important? And for listeners just joining this conversation, NCMEC is the National Center for Missing and Exploited Children.
[00:03:45] Carissa Phelps: So I did, I posted, my friends at NCMEC National Center for Missing Exploited Children are doing something similar to what we’ll talk about with survivors first, but we are all trying to respond to this Backpage remission, which is an historic amount of funds
[00:04:01] available for survivors of trafficking that were trafficked over 20 years ago, some of them, from 2004 when Backpage was prominent, to 2018, 2004 to 2018, when backpage.com existed and served traffickers really and served buyers and.
[00:04:22] Was a means of exploiting victims, rampantly all over our country, all over the world, really all over the globe. And so there were so many victims out of that website. It was finally shut down, with the help of Maggie Krell, who was at the Attorney General’s office in California and others in US Attorney in Arizona, Kevin Rapp, and like there, there were so many people that stepped up to the plate to say this was wrong.
[00:04:46] this went even beyond maybe what Craigslist was doing in terms of, just, uh, catering to traffickers in, in what they were posting. So they were, assets were seized in that effort and those assets are now available to victims of trafficking. There was a settlement reached in 2024 with the company, and so some of the funds did go back to the company owners and so that that can be resolved in civil suits and other ways.
[00:05:15] But this 215 million has been made available in a victim restitution fund. For victims to come forward to show that they have losses, economic losses, so lost wages, lost time that they could have been working or doing something else when they were being trafficked. And also medical costs and o...
Erin West joins Dr. Sandie Morgan as they uncover why that random text asking “Can you come for ribs?” might be the opening move in a $5 billion crime operation targeting vulnerable people through sophisticated romance and investment scams known as pig butchering.
Erin West
Erin West is a globally recognized expert in transnational organized crime and the founder and president of Operation Shamrock, a nonprofit uniting law enforcement, industry, and everyday citizens to disrupt pig butchering scams—the world’s fastest-growing form of transnational organized crime. After 26 years as a prosecutor, including eight years on the REACT High-Tech Task Force where she became known for her relentless pursuit of cryptocurrency-enabled criminals, Erin retired to launch this cross-border fight to expose the scam economy and protect both victims and the trafficked workers forced to run these schemes. She is also the host of “Stolen,” a podcast that takes listeners inside the darkest corners of the scamdemic, where love is weaponized and billions are laundered. As a sought-after international speaker and educator, Erin continues to equip audiences worldwide to use their skills and platforms to fight back against these sophisticated criminal enterprises.
Key Points
Resources
Transcript
[00:00:00] Sandie Morgan: Welcome to the Ending Human Trafficking Podcast here at Vanguard University’s Global Center for Women and Justice in Orange County, California. I’m Dr. Sandie Morgan, and this is the show where we empower you to study the issue, be a voice, and make a difference in ending human trafficking.
[00:00:23] Today, we’ll discover why that random text asking “Can you come for ribs?” might be the opening move in a $5 billion crime operation
[00:00:36] I’m joined today by Erin West, founder and president of Operation Shamrock, and former prosecutor who spent 26 and a half years. Fighting high tech crimes. And now here’s our interview.
[00:00:53]
[00:00:54] Sandie Morgan: Welcome to the podcast Erin West. I am so delighted to meet you.
[00:01:02] Erin West: Thank you so much for having me on the podcast. I’m delighted to be here.
[00:01:05] Sandie Morgan: It was really interesting.
[00:01:07] Debbie Deem, who was on episode 351, mentioned you and she mentioned you in her context talking about pig butchering, and she had my full attention right away. And then she talked about your nonprofit. So, at the top of this interview, I wanna frame everything with what you are doing with Operation Shamrock.
[00:01:37] Somehow my imagination took me to Ireland, so, tell us what that is.
[00:01:44] Erin West: Sure. So I was a prosecutor for 26 and a half years, and the last three years of my career I was deluged with victims of a certain type of crime known as pig butchering. It’s a long con, it is a romance slash investment scam. And what I was seeing was that we had never seen anything like this before, we’d never seen a scale like this, and ultimately, my passion for trying to do something about it made me realize that I needed to leave my career, retire from being a prosecutor and open a nonprofit.
[00:02:26] At Operation Shamrock, our mission is to educate about, mobilize against and disrupt transnational organized crime. The, the Chinese organized criminals that are, that are running this horrible crime. And so that’s what we do.
[00:02:41] Sandie Morgan: So what is a long con?
[00:02:44] Erin West: Yeah. You know, I think that, and a good example of a short con would be those calls that you get where you are led to believe that, your, your grandchild is in custody somewhere and you need to go put money in an ATM real quick. That’s a, that’s a deceptive trick.
[00:03:01] Sandie Morgan: oh, I got a text, I got a text yesterday that said, mom, I lost my phone. Text me at this number.
[00:03:12] Erin West: Yeah,
[00:03:13] Sandie Morgan: like, ah,
[00:03:15] Erin West: Ugh. That’s, and the fact that that happened to you yesterday shows how ubiquitous these crimes are. So, so when you ask about a long con, a long con is something where, oh my gosh. And I just got a text right now. That says hello. I’m Sophia from the Indeed Human Resources Team. We recently came across your outstanding resume.
[00:03:39] That’s a job scam and it’s happening. That’s, that’s how frequently this is happening. So the long con is, is when you get one of those texts that says, Hey, I’m making ribs tonight. Can you come over and you say, oh, I think you have the wrong number. And then you start a, what can be up to four months of a relationship with someone that you met in a very random way on the internet.
[00:04:03] These bad actors have tried and true techniques that they use to lure you into believing that you are in a legitimate relationship and it’s the kind of relationship that you’ve always wanted.
[00:04:16] Sandie Morgan: Hmm. So I’ve done so much work in the youth prevention field, and we always call that like the Romeo Pimp, the Romance Con, those kinds of things.
[00:04:31] And so those kids don’t have any big money. So why is this happening?
[00:04:37] Erin West: I’ll say that the enemy is so sophisticated that they are attacking every, every demographic. And so they have, we’ve recently found out that sextortion is coming out of the very same compounds that are doing these long cons, and the enemy is willing to do anything to make, to make money. So the short amount of time it takes to get some money out ...
Dr. Beth Lorance joins Dr. Sandie Morgan as they discover how a high school coach gave one of his players expensive gifts, things her mother had refused to buy, with the mom posting online asking what to do, not realizing she was witnessing grooming behavior that creates the same vulnerabilities traffickers exploit in trusted spaces throughout our communities.
Dr. Beth Lorance
Dr. Beth Lorance is an adjunct professor at Vanguard University, where she teaches Family Violence and has also taught Introduction to Psychology and Psychology of the Family. She earned her PsyD in Clinical Psychology and previously served as the director of Vanguard’s counseling center. In addition to her academic background, Beth is a licensed minister with the Assemblies of God, which allows her to bring both psychological expertise and theological insight into conversations about abuse, trauma, and healing. Her passion is deeply personal, rooted in her own family history of child sexual abuse, and she is committed to equipping others to use their voices to prevent abuse, protect the vulnerable, and walk alongside survivors. Beth also works to bring awareness into the church, encouraging faith communities to reflect Jesus’ response to victims and to take seriously the call to protect those who are most vulnerable.
Key Points
Resources
Transcript
[00:00:00] Sandie Morgan: Welcome to the Ending Human Trafficking Podcast here at Vanguard University’s Global Center for Women and Justice in Orange County, California. I’m Dr. Sandie Morgan, and this is the show where we empower you to study the issues, be a voice, and make a difference in ending human trafficking. Today I’m joined by Dr.
[00:00:22] Beth Lorance. She’s an adjunct professor at Vanguard and former director of Vanguard’s Counseling Center. Beth earned her PsyD in clinical psychology and is also a licensed minister. Today we’ll discover how a high school coach gave one of his players expensive gifts, things her mother had refused to buy.
[00:00:49] The mom posted online asking what to do, not realizing she was witnessing grooming behavior. This same pattern creates vulnerabilities that traffickers exploit, and it’s happening in trusted spaces throughout your community. Now here’s our interview.
[00:01:11] Well, Dr. Beth Lorance, I am so excited to have you on the Ending Human Trafficking podcast today.
[00:01:20] Beth Lorance: I am excited to be here.
[00:01:21] Sandie Morgan: We were just chatting before I hit the record button, and we have known each other for two decades.
[00:01:28] Beth Lorance: It’s been a long time.
[00:01:30] Sandie Morgan: and what a deep friendship and collegiality, as I was pursuing my PhD and you were pursuing your PsyD and clinical psychology
[00:01:44] and, changing off, I taught family violence. Now you teach family violence and I’m a guest in your class, and
[00:01:54] Beth Lorance: I know. It’s wonderful.
[00:01:56] Sandie Morgan: love it, the collegiality and just tossing things back and forth as we work together to make things better for our kids.
[00:02:07] So we’re gonna talk today about the link between family violence and human trafficking.
[00:02:14] And I know in my world that many of the victims of human trafficking that we’ve served right here in Orange County, California started with some kind of childhood trauma,
[00:02:31] and that often happened in a family context,
[00:02:35] so I would like to start with talking about how you help your students unpack the complex dynamics of abuse and how that might contribute to fostering vulnerabilities that then traffickers exploit.
[00:02:59] Beth Lorance: Yeah. really when we look at family violence, what we see is that it creates all of these vulnerabilities in a person’s life. And if they don’t find healing from those vulnerabilities, if they don’t come to recognize them, if they don’t come to get over them, get over is not the right terminology, but to, um, move beyond them,
[00:03:21] then they can be exploited later on in life. And we do that in my class as we talk about what family violence does for an individual. And we look at things like, the lessons that abuse teaches a person. And when a person faces trauma or abuse at a young age, they learn these lessons that they’re not enough,
[00:03:42] that love is transactional, that there’s something wrong with them that they can’t overcome. And, no matter what the type of abuse is, if it’s sexual abuse or emotional abuse, neglect or physical abuse, they begin to learn these lessons. And it’s more than just a, like a lesson you would learn in school.
[00:04:03] If the trauma happens at a young age, it begins to rewire your brain chemistry and it really becomes embedded in how you see the world and how you, interact with people around you. How you experience, love. You begin to confuse danger with love or attention. it will impair a person’s decision making.
[00:04:25] It will increase their fear response. And all of that is because of this trauma that they experienced in their family at a young age or even at a middle age, like a adoles...
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