Craig Smith talks to Shira Tabachnikoff. Shira is a Stakeholder Relations and Internal Communications Manager at ITER, an intergovernmental organisation established in 2006. In large organisations in which cultures and languages differ so greatly, and so broadly across vast variations of roles and seniority, internal comms becomes a gigantic challenge. Communication and interpretation of an organisation’s values is a challenge even for internal comms leading an English-speaking audience. So how can internal comms of multicultural employees best tackle communicating values and ensure the audience has interpreted it as intended?