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The digital healthcare revolution creates a significant divide as tech-savvy patients gain easier access while vulnerable populations face barriers. Voice-based solutions like Addison Care are bridging this gap by adapting to patients instead of forcing patients to adapt to technology.

• Digital health tools often exclude older adults, non-English speakers, and those without reliable internet
• Traditional health apps require smartphones, technical knowledge, and account creation
• Addison Care system uses natural conversation in English or Spanish without complicated interfaces
• Home Wi-Fi adoption is higher among seniors than smartphone ownership
• Voice commands remove hurdles for those uncomfortable with digital interfaces
• Minimal setup required by family members or caregivers
• Advanced technology can paradoxically lead to simpler user experiences
• True innovation might mean making technology disappear through simplicity

If this approach of adapting tech to users makes such a difference in healthcare, where else could we apply that same principle?

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