Sign up to save your podcasts
Or
Share Enhancing Customer Service in a Personalized Contact Center with Denis Francoeur
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
Enhancing Customer Service in a Personalized Contact Center with Denis Francoeur
Denis Francoeur talks about the evolution of the call center, how expectations have changed for operators and customers alike, and how the personalized contact center can change the game for customer experience and satisfaction.
Submit your Questions to Connected Knowledge
- (00:00) - Welcome to Connected Knowledge
View all episodes
By Upland SoftwareDenis Francoeur talks about the evolution of the call center, how expectations have changed for operators and customers alike, and how the personalized contact center can change the game for customer experience and satisfaction.
Submit your Questions to Connected Knowledge
- (00:00) - Welcome to Connected Knowledge