This episode discusses a MIT Sloan Management Review and Boston Consulting Group report that examines how artificial intelligence is transforming key performance indicators (KPIs). It explores how AI enhances existing KPIs by making them more descriptive, predictive, and prescriptive, leading to improved business outcomes. The report also details how AI can generate new KPIs, revealing previously unseen performance drivers. Furthermore, it emphasizes the importance of KPI governance and the need for a strategic approach to AI-driven KPI development and management to ensure alignment with overall business objectives. Finally, the report offers practical takeaways for organizations leveraging AI to enhance their performance measurement systems.

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