The case study highlights how a leading lifestyle fashion brand improved its issue resolution, enhanced Net Promoter Score (NPS), and streamlined refund processing through automation. By implementing automated solutions, the brand significantly reduced processing time and manual errors, leading to faster issue resolution, better customer satisfaction, and improved overall operational efficiency.

https://www.datamatics.com/resources/case-studies/a-leading-lifestyle-fashion-brand-improved-its-issue-resolution-enhanced-nps-refund-processsing-with-automation