Today’s edition comes to you on location from California and Illinois.  Co-hosts Pat O’Donnell (Vice President of Payment Processing for YoungWilliams) and Emily Jernigan (Regional Administrator for the CA Department of Child Support Services) host Mary Lawrence Jones (President and CEO of LTJ Executive Consulting).  They bring you another episode in a series focused on honing and enhancing professional development skills.  They have a conversation on active listening and the positive impact this skillset can have for child support professionals – for both speakers and listeners.